If it is not deleted, when you re-install the Neat software, it You must make sure that the Neat folder is no longer on your computer. Uninstall any and all remaining Neat programs (if there are more than listed above).Įven though you have just uninstalled your Neat software, oftentimes files and folders are left behind on your computer. Here is what I did step by step and the problem was finally fixed.ġ) go to your "Control Panel" and uninstall the following programs in this order:
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Two weeks later I had a mountain of receipts that needed to be scanned and my Neat software still was not functioning. I tried endless things to resolve the issue. I'm skeptical that it's actually a Microsoft issue because if someone writes software for a specific OS and it doesn't work, it should be an issue with that software, NOT the OS.īut anyway, if anybody has any ideas, your help would greatly be appreciated. The question is, how do I stop the error message from appearing.
I can scan documents and navigate through the However, if I move the error window to the side, it appears that I can use Neat 5.3 without any problems. X or the Close program button, the Neat program will close (of course). A problem caused the program to stop working correctly will appear. Neat 5.3 will start, then the error Neat has stopped working.
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Versions of software and drivers as requested. I have followed all troubleshooting techniques Neat Support has suggested. They claim they have done all they can and since Neat uses. I have worked extensively with the Neat Support with no luck.
A problem caused the program to stop working correctly. I've installed the Neat software/scanner on my Windows 7 SP1 圆4 (with all updates) workstation and I receive the following error message
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